Privacy Policy

1. Introduction & Scope

This Privacy Policy explains how EcomPolicy (“we”, “us” or “our”) collects, uses and protects information when you use our website and policy generator (the “Service”). It applies to information processed through the Service and does not cover third-party websites that we link to.

2. Information We Collect

Information you provide. To generate a policy, you may enter details such as your store name, website URL, contact email, shipping and return practices, and the tools you use. This information is used to produce your draft policy.

Information collected automatically. When you visit the Service, we may automatically collect limited technical data such as your browser type, device information, pages viewed and general usage statistics through analytics tools.

3. How We Use Information

• To generate the policy documents you request.
• To operate, maintain and improve the Service.
• To understand how the Service is used and measure performance.
• To respond to your inquiries and provide support.
• To detect, prevent and address technical issues or abuse.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to operate the Service, remember your preferences and understand usage. You can control cookies through your browser settings, though disabling them may affect some functionality.

5. Analytics & Third-Party Services

We use third-party analytics providers to help us understand how visitors use the Service. These providers may collect information sent by your device and process it in accordance with their own privacy policies. We may also use third-party infrastructure providers to host and deliver the Service.

6. Affiliate Links & Disclosure

The Service may contain affiliate links. If you click an affiliate link and make a purchase, we may receive a commission at no additional cost to you. This does not influence the content we generate for your store.

7. Data Sharing & Disclosure

We do not sell your personal information. We may share information with service providers who help us operate the Service, when required by law, or in connection with a business transfer such as a merger or acquisition. Any service providers are expected to handle information consistently with this Policy.

8. Data Retention

We retain information only for as long as necessary to provide the Service and for legitimate business or legal purposes. The details you enter to generate a policy are processed to produce your document and are not retained longer than needed for that purpose.

9. Your Rights

Depending on where you live, you may have rights under laws such as the GDPR (EU/UK) or CCPA/CPRA (California), including the right to access, correct, delete or restrict the use of your personal information, and the right to object to certain processing. To exercise these rights, contact us using the details below.

10. Children’s Privacy

The Service is not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or your information, please contact us at privacy@ecompolicy.com.